Terms of Service

Multiple Tenant Residential Broadband Access Addendum

 

All Multiple Tenant Unit (MTU) Residential Broadband Services terms apply as an Addendum to and are made part of Blastcomm’s standard Terms of Service (TOS).

 

Installation and Maintenance:

 

User hereby authorize Blastcomm and/or its authorized contractors to install an antenna, transceiver, software, wiring and other materials as needed, know as the Customer Premise Equipment (the "CPE") at your property (the "Premises") necessary to provide Blastcomm Wireless Broadband service (the "Services") to User.

 

All custom installation work that you the User request over and above our normal installation, including placing cable under carpet, through cabinets, through interior walls and floors, will be billed at an additional charge.

 

User warrants that User owns the Premises, or has received permission from the owner of the Premises to make any changes to the Premises needed to install the CPE and receive the Services. It shall be the responsibility of the User to confirm that the placement of the transceiver on the Premises is not in violation of any restrictive covenants, conditions or homeowners association.

 

User agrees to allow Blastcomm or its subcontractors, access to the Premises to perform installation, repair or maintenance service, or CPE removal in support of the Services.

Blastcomm will not be liable for any alterations to the Premises that result from the installation or removal of the CPE, including, but not limited to, holes in walls, cable wiring or antenna mounting brackets.

 

Service:

 

User will use the Services for Users own use only.  User will use service for their own use only and will not attempt to resell, or distribute service to others without the written consent of Blastcomm.  No Hosts, Servers or Daemons are allowed for distribution to the Internet in general without the written consent of Blastcomm.  This is a Residential installation the Service is then intended for Residential use only.

 

Blastcomm will assign to User a Blastcomm Internet Protocol address ("IP Address"), which is the exclusive property of Blastcomm’s Service Providers and is not portable. Blastcomm may change the IP Address at any time without liability and without prior notice to you. Blastcomm will use reasonable efforts to avoid any disruption to you by notifying you via email before changing your IP Address.

 

 

Term of Agreement and Terminations:

 

This Agreement will have a Term as designated on the Wireless Broadband Signup/Service Request form.

 

At the end of the initial Term, this Agreement will automatically renew for successive one-month periods unless you advise Blastcomm in writing that you wish to terminate the Services.  All terminations are only accepted to be effective at the end of a period or month.

 

If you terminate this Agreement before the end of the agreed upon Term, User agrees to pay Blastcomm a termination fee of $200 (the "Termination Fee") plus any promotional discounts given for installation or CPE, or 50% of the balance of your contract plus any promotional discounts given, which ever is less.

 

Blastcomm has no obligation to remove the CPE if you terminate the Services.  However, Blastcomm may, but is not required to, remove and resell or reuse the CPE.  Blastcomm’s right to access the property and remove any CPE extends beyond the term during which service is provided, by 12 months no matter who then owns, occupies or controls the property.

 

If User moves out of the Premises, Blastcomm may terminate this Agreement and disconnect the Services and User will be liable for any Termination Fee. Blastcomm’s right to access the property and remove any CPE extends beyond the term during which service is provided, by 12 months no matter who then owns, occupies or controls the property..

 

Leased or Rented Equipment / CPE

 

In the event that User has Leased or Rented any CPE from Blastcomm, Blastcomm has the right to retrieve from the customer premise any Blastcomm owned CPE.  User will not impede this process and Blastcomm’s right to access the property and remove any CPE extends beyond the term during which service is provided, by 12 months no matter who then owns, occupies or controls the property.

 

At the end of the initial Term, this Agreement will automatically renew for successive one-month periods unless you advise Blastcomm in writing that you wish to terminate the Services.  All terminations are only accepted to be effective at the end of a period or month.

 

Warranty Disclaimer & Limitation of Liability

 

Any repair or replacement of the CPE and/or correction of an installation problem following the expiration of the Warranty period will be your responsibility if CPE is User Owned.

 

User warrants that the User Premise is in reasonable condition and roof will support a technician and not be damaged by a technician being on the roof to complete the installation of CPE required to deliver Services.  User will hold harmless Blastcomm in the event of any roof or roof related damage.

 

If Blastcomm damages the Premises during the Services' installation or maintenance, Blastcomm will compensate the owner of the Premises for reasonable, actual and documented costs of necessary repair, not to exceed $250.

 

Complete Agreement:

 

This is the only Agreement under which Blastcomm provides Multiple Tenant Residential Broadband Access.  This addendum is part of the whole agreement including, but not limited to Blastcomm’s Terms of Service (TOS) and any relevant Agreement, Policies, and documents referenced therein.